Cookie Policy
Introduction
This Privacy Policy outlines National DPF Cleaning ("we", "our", or "the Company") practices with respect to information collected from users who access our website at https://www.nationaldpf.co.uk ("Site"), or otherwise share personal information with us (collectively: "Users").
Grounds for data collection
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information")
We process personal information collected via the National DPF Cleaning website for the purposes of:
- Providing a personalised service
- Conducting market research surveys
- Running competitions
- Providing you with information about products and services we offer
- To protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.
What information we collect
We collect two types of data and information from Users:
- Non-personal Information – un-identified and non-identifiable information which may include browser type, device data, language, pages visited, and other technical data.
- Personal Information – information that can be used to identify you, including:
- Device Information: IP address, geolocation, MAC address, UUID
- Contact Form Details: Full name, email, physical address, phone number, and any additional info you provide
How do we receive information about you?
We receive your Personal Information from:
- Voluntary submissions via our contact form
- Your use of our Site
- Third-party providers and public registers (e.g., traffic analytics)
Use and Disclosure of Personal Information
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use the information to:
- Communicate service updates or responses to your inquiries
- Provide technical information
- Serve relevant advertisements
- Market our services
- Conduct analysis to improve the Site
- Run competitions
We may share Personal Information with:
- Our subsidiaries and affiliates
- Trusted third-party providers for:
- Hosting and operations
- Advertising and campaign evaluation
- Marketing communications
- Analytics and research
We may also disclose your information where we have a good-faith belief it is required to:
- Comply with law or legal process
- Enforce our terms
- Prevent fraud, abuse, or security threats
- Protect rights, property, or safety
- Cooperate with law enforcement
User Rights
You have the right to:
- Confirm whether we are processing your personal information
- Access your data and receive a copy
- Request rectification or deletion
- Object to processing
- Request restrictions on processing
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact our Data Protection Officer (DPO):
- Phone: 01252 950 757
- Email: info@dpfcleaning.co.uk
- Address: 49 Newton Road, Farnborough, Hampshire, GU14 8BN
Retention
We retain personal data as long as necessary to provide services and comply with legal obligations. Data is securely disposed of when no longer needed.
Cookies
We use cookies to improve functionality and user experience, including:
- Session Cookies: Temporary, expire after session ends
- Persistent Cookies: Remain on your device for future visits
- Third-Party Cookies: Set by services like analytics or embedded content
Cookies do not personally identify users, but may be linked to stored data. You can disable cookies in your browser settings; however, some features may not work properly.
We use Google Analytics to understand user behavior. For more on their data practices, refer to Google’s Privacy Policy.
Third-party collection of information
Our policy does not apply to third-party websites or services you may interact with. We recommend reviewing their privacy practices separately.
How do we safeguard your information?
We use industry-standard security measures and expect the same from our service providers. While we take steps to secure data, we cannot guarantee complete protection from unauthorized access.
Transfer of data outside the EEA
We may transfer your data to jurisdictions outside the EEA. When doing so, we ensure an adequate level of data protection via approved safeguards or legal agreements.
Advertisement
We may use third-party advertising tools that track usage to deliver personalized ads. You can opt out of many ad networks:
Marketing
We may use your Personal Information to send you promotional content. You can unsubscribe from marketing emails or texts at any time. Service-related communications will still be sent when necessary.
Corporate transaction
If we are involved in a corporate transaction (sale, merger, etc.), data may be transferred to the new entity, which will be bound by this Privacy Policy.
Minors
Our services are not intended for children. We do not knowingly collect data from minors without parental consent. If you believe a child has submitted data, contact info@dpfcleaning.co.uk.
Updates or amendments to this Privacy Policy
We may revise this Privacy Policy from time to time. Changes will take effect upon publication. Continued use of the Site indicates your acceptance of the changes.
How to contact us
If you have questions about this Privacy Policy or our data practices, please contact:
info@dpfcleaning.co.uk